I’ve noticed in both my business and leisure travels I have used a hotel’s concierge service more and more. Even as booking travel is so easily done on my iPhone apps, I find myself heading down to the lobby for advice or help to arrange spur-of-the-moment activities to make my trip easier or more memorable.
© Turqutvali | Dreamstime.com
On my trip to Mexico City a few weeks ago, I stayed at Live Aqua Mexico City, an Urban Resort, and reached out to the concierge to ask for help setting up a car service to drive me to meetings and pick me up at the airport. Alberto Ortego was beyond helpful in getting me a rate and an English-speaking driver within just 12 hours; it was booked in 24 hours. He even noticed I had WhatsApp on my work signature and introduced my driver on the text chain and communicated with me throughout my stay, making dinner reservations at a local steak house.
For a business traveler, this sort of attention makes all the difference for a successful trip and made an impression on me.
Maybe this is why I am still on the fence about using Airbnb on any of my business or leisure trips. I like knowing there are dedicated people on property to help with logistics or dinner reservations, etc.
When was the last time you used a hotel’s concierge?
— Carly Allen, executive vice president
Read This Next
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedDaily
Nov 21, 2024Hotel Saint Augustine to Open in Houston’s Museum District Neighborhood
Hotel Saint Augustine, expected to open in Houston this December, is a design-savvy boutique hotel from Austin-based hospitality group Bunkhouse.
Sponsored Content
Discover the Pristine Beauty of the Sporades Islands
Nestled in the northwest Aegean Sea, the Sporades Islands are a hidden gem of Greece, offering breathtaking natural beauty and unique experiences for every traveler. Comprised of four main islands — Skiathos, Skopelos, Alonissos and Skyros — this island cluster is renowned for its lush pine forests, crystal-clear waters and idyllic beaches.
November 2024
Nov 21, 2024Immerse in an Invigorating Thermal Journey at Scandinave Spa Whistler
The glittering green pines and burst of jasmine lake beyond almost made me forget about the aches in my legs that slowly developed after the promised hour-long hike ran into the third hour. And, oh, there were my hips, showing up to remind me I was no longer in my 20s. I didn’t mind, though, because the vision that surrounded me during our guided walk through Garibaldi Park to Cheakamus Lake in Whistler, British Columbia, with Mountain Skills Academy and Adventures proved worthy of a thousand postcards.
Daily
Nov 21, 20245 Can’t-Miss Black Friday, Cyber Monday Hotel Deals
Plan to shop on Black Friday and Cyber Monday? Add these deals from hotels around the country to your shopping list.
Sponsored Content
Royal Air Maroc Relaunches Direct Casablanca–Beijing Route, Debuts Toronto Flight
As part of its international network expansion, Royal Air Maroc will reinstate the direct Casablanca–Beijing route initially launched in January 2020 and suspended just a few weeks later due to the health crisis.
Daily
Nov 21, 2024Belmond Unveils First Luxury Sleeper Train in England and Wales
The first luxury sleeper train officially debuts in England and Wales next July thanks to the new Britannic Explorer, A Belmond Train. This pioneering train seamlessly blends timeless rail heritage with contemporary British cuisine, culture and style. Guests will enjoy fine-dining experiences designed by Chef Simon Rogan and an on-board wellness suite offering therapies to relax and revive.
Château des Fleurs Review
eFlyer Reviews
Nov 20, 2024Save Up to 50 Percent Off HX Expeditions
eFlyer Deals
Nov 20, 2024eFlyer Deals
Nov 20, 2024Xanterra Launches Thankful for Travel Sale
Xanterra Travel Collection’s Thankful for Travel Sale is finally here! This travel company’s sale, through Dec. 2, offers the biggest savings on national park stays, yacht-style cruises, historic train rides, legendary resorts, and walking and biking tours.
Sponsored Content
Remarkable Medellín
Visiting Medellín in Colombia: The Country of Beauty is like stepping into a fantastic story — literally, as the city in the Western Colombian Andes region inspired Disney’s Encanto. Here, valleys, the world’s tallest palms, vibrant communities, colorful houses, garden-like balconies and more prove reality is more picturesque than anything on film. And it’s especially more tempting following Medellín’s remarkable transformation, shedding its troubled past and reawakening as a city of innovation, art, cultural richness, modern infrastructure, thriving tourism and resiliency.
eFlyer News
Nov 20, 2024Orient Express Reveals World’s Largest Sailing Yacht
Orient Express just unveiled the design of its first yacht and the world’s largest sailing yacht, Orient Express Corinthian. Set to hit the waves in summer 2026, this yacht will sail across the Mediterranean, Adriatic and Caribbean.
ShareThis