FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Airlines Adjusting

by Carly Allen

Sep 1, 2020

Photo 130405707 © Colicaranica | Dreamstime.com

Typically, post-Labor Day starts the busy season for business travel — companies across the globe get their sales workforces out there to drum up the last bit of business for the year and start deals for next year. This year is looking different, but despite the challenges this year, with airlines on the verge of furloughing thousands, they work double-time to get initiatives to the consumers.

Here is just a round-up of what major airlines are doing to make real changes to win the consumer. Hopefully, they will continue the trend back toward “the customer comes first.”

United

Photo 130405707 © Colicaranica | Dreamstime.com

This weekend United Airlines made a big announcement via president Scott Kirby that they are permanently getting rid of change fees for domestic flights with economy and premium cabin tickets. This $200 fee has been a thorn in any traveler’s side. Beware: Basic economy tickets will still have a fee, but, honestly, basic economy is already a bad choice for any business traveler or family due to its seating limitations, etc. If you’re a MileagePlus Premier member, you have even more flexibility and may be able to confirm a seat on an earlier flight for no cost at all.

American Airlines

Photo 66225658 © Allan Clegg | Dreamstime.com

Last week, AA announced enhancements to its clean commitment by adding the electrostatic spraying solution SurfaceWise2 from Allied BioScience. The SurfaceWise2 solution is the first-ever, long-lasting product to help fight the spread of the novel coronavirus that is approved by the EPA. They are all continuing to tout HEPA filters as well. AA followed suit within 24 hours of United’s announcement and is no longer charging change fees and promised to keep ticket fares at a great value — great move!

Delta Air Lines

Photo 24492474 © Dutchpilot22 | Dreamstime.com

Delta adopted its standard of care program in partnership with Lysol to create a more robust cleaning program, but they have dominated the summer with the continued guarantee of not selling the middle seat through at least October. Although not a sustainable business decision, it gives peace of mind to travelers during this time that I think is priceless. Along with the middle seat, CEO Ed Bastian has been in front of the media, giving updates for its workforce and travelers more than any other carrier, gaining a bit more control over the messaging. They also announced a plan to remove change fees for domestic flights to help encourage travel.

Southwest Airlines

Photo 22144973 © Joe Ravi | Dreamstime.com

SWA has been a bit quieter in regards to messaging, but the Southwest Promise created more deep-cleaning schedules in between every flight. They are also dedicated to not filling the middle seat until at least Oct. 31, unless you are a family unit, which is a travel favorite. They have also adopted a nice cancellation policy. If you decide not to travel, as long as you cancel your flight at least 10 minutes before its scheduled departure, the funds used to pay for a nonrefundable ticket (Wanna Get Away fares) are normally valid for one year from the date of purchase.

What airline do you think has the best current policies, and you are willing to fly?

— Carly Allen, executive vice president, associate publisher

Introducing

FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Explore Excursions

#globility

Insta Feed
Daily
Nov 21, 2024

Hotel Saint Augustine to Open in Houston’s Museum District Neighborhood

Hotel Saint Augustine, expected to open in Houston this December, is a design-savvy boutique hotel from Austin-based hospitality group Bunkhouse.

Royal Air Maroc Relaunches Direct Casablanca–Beijing Route, Debuts Toronto Flight

As part of its international network expansion, Royal Air Maroc will reinstate the direct Casablanca–Beijing route initially launched in January 2020 and suspended just a few weeks later due to the health crisis.

November 2024
Nov 21, 2024

Immerse in an Invigorating Thermal Journey at Scandinave Spa Whistler

The glittering green pines and burst of jasmine lake beyond almost made me forget about the aches in my legs that slowly developed after the promised hour-long hike ran into the third hour. And, oh, there were my hips, showing up to remind me I was no longer in my 20s. I didn’t mind, though, because the vision that surrounded me during our guided walk through Garibaldi Park to Cheakamus Lake in Whistler, British Columbia, with Mountain Skills Academy and Adventures proved worthy of a thousand postcards.

Daily
Nov 21, 2024

5 Can’t-Miss Black Friday, Cyber Monday Hotel Deals

Plan to shop on Black Friday and Cyber Monday? Add these deals from hotels around the country to your shopping list.

Sailing the Ionian Sea: Explore Greece’s Nautical Gems

Sailing the Ionian Sea is an enchanting way to experience Greece's breathtaking islands and pristine waters. Known for its favorable winds, calm seas and stunning landscapes, the Ionian Sea offers a paradise for both experienced sailors and those looking to explore for the first time. From lively beaches to secluded bays, these waters have something for every traveler seeking adventure and relaxation.

Daily
Nov 21, 2024

Belmond Unveils First Luxury Sleeper Train in England and Wales

The first luxury sleeper train officially debuts in England and Wales next July thanks to the new Britannic Explorer, A Belmond Train. This pioneering train seamlessly blends timeless rail heritage with contemporary British cuisine, culture and style. Guests will enjoy fine-dining experiences designed by Chef Simon Rogan and an on-board wellness suite offering therapies to relax and revive.

eFlyer Deals
Nov 20, 2024

Xanterra Launches Thankful for Travel Sale

Xanterra Travel Collection’s Thankful for Travel Sale is finally here! This travel company’s sale, through Dec. 2, offers the biggest savings on national park stays, yacht-style cruises, historic train rides, legendary resorts, and walking and biking tours.

Pick Your Paradise: Experience Bali at 3 Incredible Hotels

Bali is a name synonymous with island bliss. But there is more than just one side to this incredible place. Get a sense for the variety of experiences Bali offers by learning about three hotels participating in Marriott Bonvoy® with distinctive opportunities for adventure and relaxation. With the Marriott Bonvoy Boundless® Card, earn points for free nights at each of these properties.

eFlyer News
Nov 20, 2024

Orient Express Reveals World’s Largest Sailing Yacht

Orient Express just unveiled the design of its first yacht and the world’s largest sailing yacht, Orient Express Corinthian. Set to hit the waves in summer 2026, this yacht will sail across the Mediterranean, Adriatic and Caribbean.