Global Traveler: Tell us about your career with BCD Travel and the industry.
Mark Majewski: I oversee BCD Travel’s online fulfillment, T-24 Emergency After-hours Service and India/off-shore operations. Part of my job includes acting as a primary liaison with BCD Travel’s vendors and customers, often consulting with customers on the strategic direction of their travel programs. I’m still an agent at heart, since that’s how I got into the travel industry 28 years ago. I eventually moved into account management and sales while working at two large travel agencies before landing at WorldTravel BTI, whose parent company recently merged it with several other travel entities to form the world’s third-largest travel management company, BCD Travel.
GT: BCD Travel has a new look and name. What does this mean to the corporate travel planner?
MM: BCD Travel strives to simplify and streamline the corporate travel process. How do we do this? By helping companies manage and control the movement of their people, information and resources. For the corporate travel planner, we provide an integrated technology platform and a number of toolsets, along with reach into 96 countries around the world. This allows us to handle any travel need, and to work with travel planners to track every trip, every traveler and the costs incurred throughout every journey.
GT: How can BCD Travel best help corporate travelers reach their goals in this ever-competitive global market?
MM: All of our services — whether you’re talking about pure transactions, travel planning, cost management, consulting, technology — ultimately are geared toward providing a hassle-free, productive experience for the traveler. Global travelers, in particular, face a lot of hassles because of the complexity of international travel — from choosing a quality hotel room to selecting the best places to eat and meet. For example, hand-carrying technical equipment, like a PowerPoint projector, into India without proper documentation and approval could delay the process of admittance. At BCD Travel, we supplement the knowledge of frequent flyers to ensure that they have an efficient, pleasant and productive trip. This benefits even the seasoned travelers. I’ve traveled to India 12 times and there are still new things for me to learn about the local culture and customs process.
GT: How else do you help the premium traveler get to emerging markets throughout the world?
MM: A big issue for travelers is understanding the secondary markets and how to avoid the primary markets. In India, for example, the primary markets are Mumbai and Delhi. If you know the secondary markets such as Chennai and Bangalore, you can go directly there and avoid the hassles of connecting in Mumbai. At BCD Travel, we strive to make the travel experience less stressful so the business traveler can be more productive. In the end, that helps a company’s bottom line. Because our new network reaches into 96 countries, including the emerging markets of China and India, we can help make business travelers more productive — no matter where their travels might take them.
Read This Next
November 2006 Cover
2006 / November 2006
Nov 1, 2006
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedDaily
Feb 21, 2025Ireland’s First Radisson RED Opens in Galway
Last December, Radisson RED Galway opened its doors, making it the first Radisson RED brand in Ireland. Located in Crown Square, an impressive new neighborhood between Moniva Road and Joyce’s Road, and just 10 minutes to Galway city center, the upscale Radisson RED Galway incorporates excellent culinary venues, along with art, music and design to create a very comfortable stay, a great fit for this Irish city where music, arts, food and sports are such important cultural traits.
Sponsored Content
United Airlines First to Purchase Sustainable Aviation Fuel for ORD
Chicago O’Hare International Airport will soon receive sustainable aviation fuel, all thanks to United Airlines, which became the first airline to purchase SAF for use at the airport, one of the largest in the United States. Neste, a producer of SAF, will provide up to 1 million gallons of its Neste MY Sustainable Aviation Fuel. The first supply arrived in August.
Daily
Feb 21, 2025Aman New York Offers New Winter Experiences
Aman New York is excited to offer a new and unique program to guests. Building on the success of past programming, like Adventures on the Water that invited guests to explore the city aboard Aman New York’s motorized dayboats, the hotel now introduces a new winter excursion. Adventures on the Slopes continues the tradition of crafting one-of-a-kind hospitality experiences to offer guests the unique opportunity to combine their passion for skiing with the luxury of Aman New York.
Daily
Feb 21, 2025Waimea Plantation Cottages Kauai Introduces Premium Cottage Collection
On the shore of West Kauai, Waimea Plantation Cottages recently announced its Premier Cottage Collection, comprising four homes among the resort’s 59 vintage cottages. The one- to five-bedroom cottages sit on 43 oceanfront acres.
Sponsored Content
A Word with Nat Pieper, oneworld CEO
Name: Nat Pieper Title: CEO at oneworld City: Dallas, Texas First job: Stadium vendor
Daily
Feb 20, 2025Islander Resort in Florida Keys Reveals Extensive Renovations
Thanks to an extensive renovation, everything old is beautifully new again at Islander Resort in the Florida Keys. All 114 bungalows and suites, plus the property’s 25 two-bedroom townhome villas, resort grounds, amenities, programming, events spaces and dining venues have been refreshed.
St. Lucia Resort Unveils New Villa
Daily
Feb 20, 2025Try New Experiences at This Turks and Caicos Resort
Daily
Feb 19, 2025KŌAST Review
eFlyer Reviews
Feb 19, 2025eFlyer News
Feb 19, 2025New Palace-Style Hotel, Branded Residences Come to Paris in 2027
In 2027, Maybourne opens its newest development in the Parisian quarter of Saint-Germain-des-Prés. The Maybourne Saint-Germain brings a palace-style hotel with 101 keys and 23 ultra-luxury branded residences to Paris for the first time.
Sponsored Content
Madrid: The Charm of an Authentic City
They say Madrid is in vogue for many reasons: its lifestyle, its heritage, its cuisine and all of its new attractions. And it’s true, because Madrid is on the radar of travelers looking for a cutting-edge destination that still holds onto its essence. Join us as we explore its charms.
eFlyer News
Feb 19, 2025United Airlines to Begin Direct Flights Between Newark and Faro, Portugal
This May, United Airlines debuts a new direct flight between Newark (EWR) and Faro (FAO) following a delay. Originally set to launch in 2024, the new route will operate four times a week until Sept. 23.
ShareThis