American Airlines updated its mobile app, allowing passengers to scan their passports and check in for flights. The change fixes a previously cumbersome procedure of checking in for international flights; passengers had to show passports upon arrival to the airport to finish the process. Passports had to be rechecked by customer service, even after passengers uploaded an image of their passport ahead of the flight.
The airline said it is the first to offer passport chip scanning and securely transmit the information from the Near Field Communication chip embedded in passports.
“We are continuously adding features to our app to make travel easier and worry-free for our customers,” said Maya Leibman, chief information officer, American Airlines.
“Mobile passport scanning removes a time-consuming step, providing our customers with a smoother check-in experience for international flights.”
Passport scanning is available on the app for both iOS and Android devices.
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