American Airlines reopened its American Airlines CR Smith Museum over Labor Day weekend, following a redesign of its permanent exhibitions. The refurbishments are the first major changes at the museum since its opening 25 years ago, made possible by donations from American Airlines Group, PACMIN and Boeing.
American Airlines staff volunteers developed the newly enhanced permanent exhibits. The museum gives visitors insight into American Airlines staff roles and the airline’s global operations. New exhibits include the Airline Command Center, putting visitors in simulated operational roles; an authentic McDonnell Douglas MD-80 cockpit; and a baggage loader experience where guests attempt to beat the clock while loading luggage.
“Despite how common air travel has become, many aspects of airline operations still are frequently misunderstood. The redesign takes a fresh approach to explain the inner workings of airline operations and showcases the very people who run American Airlines every day,” said Uli Das, executive director, American Airlines CR Smith Museum. “Our goals were twofold: Establish a point of pride for American Airlines team members and their unique professions, and create a learning opportunity for the general public. Ultimately, the museum’s new focus will generate and infuse more local interest in joining the American Airlines team.”
“We want to give every visitor a glimpse into the roles of team members, and expose students, including many from Title I schools, to career opportunities in aviation that they otherwise would have not known about,” he added.
The museum also offers STEM programs for children of all ages, including workshops and summer camps.
The museum is an independent nonprofit. It welcomes visitors Tuesday–Saturday, 9 a.m.–5 p.m.
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