JetBlue is the latest airline to adjust its emotional support animal policy. As of Jan. 11, the airline will no longer recognize emotional support animals as service animals and travelers cannot book flights with emotional support animals moving forward.
The news comes from a December revision of the Department of Transportation’s Air Carrier Access Act. The ruling “defines a service animal as a dog that is individually trained to do work or perform tasks for the benefit of a person with a disability” and “no longer considers an emotional support animal to be a service animal.” The ACAA requires airlines to recognize psychiatric service animals the same as other service animals. It also allows airlines to require individuals traveling with a service animal to fill out service animal forms up to 48 hours before their flight.
Travelers who booked flights on JetBlue with an emotional support animal before Dec. 20 for travel through Feb. 28 will still be able to fly with their animal, as long as they already submitted the proper documentation. American Airlines and Alaska Airlines announced similar policy changes earlier this month.
Read more about JetBlue’s pet policy on the website.
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